Early cancellations
Before 21 days before the start of the tour: refund of the amount paid for the reservation, except 90 €/person for administrative and management fees.
Cancellations between 21 days and 8 days before the start of the tour: 50% refund of the amount paid for the reservation.
Cancellations before 7 days before the start of the tour. There is no refund of the amount paid for the reservation.
It is considered the start of the route the "Briefing time or explanatory talk" stipulated in each of the routes.
If you wish you can hire our early cancellation insurance.
If you have cashed in Ternua's €50 digital voucher in its online store, you will have an additional penalty of €50. Check our early cancellation insurance to benefit from its coverage.
