Because it is not possible to satisfy all our customers due to the numerous cancellations suffered each season and the shortage of places in the refuges, we are forced to modify the formalization of the reservation and the conditions of early cancellation. We hope in this way to be able to give a better service to all the people who do the route with Alta Ruta. Thank you for your understanding.
Please consult the conditions of early cancellation in the corresponding section.
FORMALIZATION AND PAYMENT OF THE RESERVATION.
Once we receive the pre-registration email, we will reply with all the information about the route and a link to a Google form that the person making the reservation must fill in with all the information requested and details of the route. Once this form is received, an official quotation will be sent with the form of payment for the reservation.
The reservation is considered formalized once the 100% payment has been made. There will be a period of 3 to 5 days to make the payment from the reception of the official budget, since the shelters will be reserved in your name and you will have been sent an official budget with the form of payment. If payment is not made within this period of time, the reservation will be cancelled and the reserved places in the shelters will be lost. We remind you that the different forms of payment will be specified in the estimate sent to you.